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If students have grievances involving University professors or staff members, they
are to process such grievances through the University administrative structure.
The student should first discuss any grievance thoroughly with the professor or
staff member. If the grievance is not resolved, the student should discuss such with the faculty or
staff member's immediate supervisor. Any unresolved grievances can be processed through the
administrative structure to the President, if necessary.
The resolution of student grievances will be transmitted to the student and through
the administrative structure to all involved parties.
1. The student should meet with and discuss the matter thoroughly with the professor
or staff member attempting to reach resolution immediately, but no later than 30 calendar days
after the incident(s) has occurred.
2. If resolution is not achieved and the student wishes to pursue his/her grievance,
the grievance must be filed in written form with the direct supervisor of the faculty or staff
member. The grievance must be filed within one week after the meeting with the faculty or staff
member, subject to the availability of the parties involved.
3. The supervisor receiving the grievance will do the following within three
weeks:
a. Inform the faculty or staff of the receipt of the grievance.
b. Investigate the situation, which may include but not be limited to requesting a
statement of circumstances relevant to the grievance from the faculty or staff member, a conference
with either or both parties, additional documents and other information relevant to the
situation.
c. The supervisor makes a ruling regarding the grievance within one week after the
requested documents are received and conferences concluded.
4. If either party wishes to appeal the ruling, a statement of appeal must be filed
with the direct supervisor of the person making the previous ruling within one week of the postmark
of the letter containing the original grievance decision.
5. The hearing process is repeated with the addition of information from the
original supervisor. If the faculty or staff files the appeal, the student will be duly
notified.
Either party through the administrative structure to the President may continue the
grievance.
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